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Terms & Conditions...

DELIVERY OF ORDERS
Unfortunately, We can only accept online orders for mainland U.K. Please contact us for a price for all other postal addresses. Please note that delivery charges to these areas will be considerably more. We only post plant orders on Monday/Tuesday/Wednesday.

POSTAGE COSTS ARE:
Orders up to the value of £25 value £5.99 up to£ 50 value £10.50 For larger orders please ring for price.

CANCELLATION AND RETURNS
You can cancel your order at any time up to 7 working days after delivery. To do this please e-mail or write to us. You do not have to give any reason for cancellation. However, a brief explanation will help us to improve the service we offer in future. If you do cancel, you must return the goods to us at your own expense. And you must ensure that the goods are packaged adequately to protect against damage. If you fail to return the goods, we will collect them, and we will charge you the direct cost of collection. If you fail to take reasonable care of the goods before they are returned to us, and this results in deterioration, we will charge you for the reduction in value.

PRICING AND AVAILABILITY
Goods advertised on this site are subject to change in price and availability without notice. In the interests of good customer service, such changes are unlikely. But if any item is unavailable we reserve the right to substitute it with another of same type/colour. Should this be nessasery we will contact you before any changes are made for your approval.

RETURNS
If you consider our goods or services to be defective or sub-standard, please contact DEVON VIOLET NURSERY 01404 813701 or 07969841253 where we will try to resolve your query to your satisfaction.

GENERAL
Your order is not accepted until you have received a confirmation e-mail from DEVON VIOLET NURSERY. We reserve the right to cancel any order for any reason. If we do we will inform of the reason why. For further help or information please ring DEVON VIOLET NURSERY on 01404 813701 or mobile 07969841253

 
 

 

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© Meadow View, Hayne Lane, Honiton, EX14 3PD. Telephone: 01404 813701 or 07969 841253

terms and conditions

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